Privacy Policy

1. Introduction
B & B Metalworks is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products.

2. What We Collect
We may collect the following information:

Name and contact details (email, phone number)
Shipping and billing address
Payment details (processed securely via Stripe or bank transfer)
Any other information you provide through contact forms or email

3. How We Use Your Information
We use your personal information to:

Process and deliver your orders
Respond to enquiries or support requests
Send order updates or essential communications
Improve our services and customer experience

4. Data Storage & Security
We take reasonable steps to ensure your information is stored securely and protected from misuse, interference, loss, unauthorised access, or disclosure. Payment information is handled securely by Stripe or your bank and is not stored by us.

5. Sharing Information
We do not sell, rent, or trade your personal information. We may share it only when legally required or to complete your transaction (e.g., with freight carriers for delivery).

6. Cookies & Website Analytics
Our website may use cookies to improve user experience. These cookies do not collect personal information. We may also use basic analytics to understand site usage trends.

7. Your Rights
You may request access to or correction of your personal information at any time. To do so, contact us using the details below.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

9. Contact Us
If you have any questions about this policy or how your information is handled, please contact:
sales@bbmetalworks.com.au